Our Company

Lean and responsive businesses will be the clear leaders of the new economy, continuously pulling market share and revenue from those falling behind. For almost two decades, TBM has helped hundreds of companies grow and become more competitive – by eliminating waste, empowering workers and moving closer to markets and customers.

As our work has helped clients evolve into leaner, more competitive enterprises, those clients have prompted us to develop new skills and tools to meet their expanding needs. As a result, while remaining firmly grounded in our Toyota-based roots, the TBM of today offers a much broader range of time-based improvement solutions – now on five continents, in multiple languages.

Through more than twelve years of growth and evolution, TBM’s fundamentals have remained unchanged.

• Unconditional client satisfaction is the foundation of our business.
  
• We focus on your most pressing issues and create immediate, sustainable improvement.
  
• Speed and action are the mandates behind everything we do. When we arrive at your facility, we start implementing change. You may never see us in a suit or tie.
  
• We believe that creativity, not additional capital, generates the most effective solutions.
  
• We do not hire entry-level consultants. Every TBM consultant is a seasoned professional, with at least ten years of hands-on experience in their expertise.
  
• We speak the language of your people, from the front line to the executive office.
  
• In addition to tangible, measurable results, a critical part of our mission is building acceptance and energizing employee teams.
  
• We will teach you everything we know and will always be open and honest.

Mission

We rapidly transform enterprises worldwide for increased responsiveness to achieve growth in sales and earnings.

Values

Customer satisfaction is guaranteed unconditionally.

• Always handle complaints seriously, courteously, and to the customer's satisfaction.
• Offer cancellation with 60-day notice.

Always deliver superior value to customers to enhance their value.

• Decline assignments where it is clearly not possible.
• Refuse to continue an assignment if we are not adding a significant value.

Integrity, social responsibility, accountability, and respect for individuals must not be compromised.

Employees must be treated with respect and provided opportunities.